Guest Blog for Government Digital Service

I was asked to do a guest blog for GDS on my experience as a Service Manager on one of their early service assessments.  You can see what I have been doing at work of late, including a screenshot from the Continue reading Guest Blog for Government Digital Service

FiReControl’s Failure

The Public Accounts Committee have opined that the FiReControl project wasted £469 million pounds. A sobering report, all the more so if you were one of the people that worked on the project. How could things go so expensively wrong?  Continue reading FiReControl’s Failure

Some thoughts on Public vs Private Pay Comparisons

http://www.bbc.co.uk/news/business-13329634 News articles like this are very misleading. One might well report that police officers earn more than McDonalds employees, which is largely what it says. Neither public nor private sector are homogeneous, and there are few jobs that are Continue reading Some thoughts on Public vs Private Pay Comparisons

You Cannot E-mail HMRC?

I was somewhat surprised tonight to discover that HMRC apparently refuse e-mails from members of the public (AKA customers) with tax enquiries. This was started because I got a coding notice (dated 21 February 2011)  that said I owed some Continue reading You Cannot E-mail HMRC?